Your privacy is AB33's priority. This document clearly sets out what data we collect, how we use it, who can access it, and what your rights are as a member. We are fully compliant with Malaysia's Personal Data Protection Act 2010 (PDPA).
Six core principles that shape how AB33 manages your personal data on a day-to-day basis.
All data you submit to AB33 — from registration details to payment information — is protected with 256-bit SSL encryption, the same standard used by Malaysian online banking.
AB33 has never sold, rented, or traded your personal data to any third party for marketing or commercial purposes, and will never do so without your explicit consent.
All of ab33's data management practices are designed and updated to comply with Malaysia's Personal Data Protection Act 2010 (PDPA), which governs how the personal data of Malaysians is processed.
As an ab33 member, you have the right to access the personal data we hold about you, request correction of any inaccurate information, and in certain circumstances request deletion of your data.
AB33 uses cookies to enhance the user experience and analyse platform traffic. You can manage your cookie settings at any time through your browser preferences.
If you no longer wish to receive marketing communications from AB33, you may unsubscribe at any time via the link provided in each email or by contacting our support team.
By registering for or continuing to use the AB33 platform, you are deemed to have read and agreed to this Privacy Policy. We encourage you to read this document in full to understand how AB33 handles your data.
AB33 (hereinafter referred to as "we", "our platform", or "AB33") respects the privacy of all members and visitors to our platform in Malaysia. This Privacy Policy has been drafted to clearly and transparently explain how AB33 collects, processes, stores, and protects your personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.
AB33 operates as an online sports betting and casino platform offering services including football betting (EPL, Malaysia Super League), badminton, cricket, e-sports, slots, live casino, lottery, and Virtual Sports to eligible users in Malaysia. In providing these services, we need to collect and process certain personal data from you.
This Privacy Policy applies to all personal data collected through the ab33.click website, the AB33 mobile application, and any other official AB33 communication channels.
AB33 only collects data necessary to provide the services you use. The following are the categories of data we collect:
| Data Category | Example | How Collected | Mandatory? |
|---|---|---|---|
| Identity Information | Full name, national identification number (MyKad), date of birth | Registration form, KYC verification | Yes |
| Contact Information | Phone number, email address, residential address | Registration form | Yes |
| Financial Information | E-wallet account numbers (Touch 'n Go, GrabPay, DuitNow), transaction records | Deposit / withdrawal process | Yes |
| Platform Activity Data | Betting records, games played, account balance | Platform usage | Yes |
| Technical Data | IP address, device type, web browser, operating system | Automatically upon access | Indirect |
| Cookie Data | Session cookies, analytics cookies, preference cookies | Automatically by web browser | Optional |
We never request credit or debit card information directly. All payments are processed through secure e-wallet and FPX channels, including Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, Maybank2u, and CIMB Clicks.
Ab33 uses your personal data solely for legitimate and necessary purposes in delivering our services. The primary purposes are as follows:
AB33 processes your personal data based on: (a) the performance of a contract between you and AB33, (b) legal obligations binding on us, (c) our legitimate interests in operating a safe and fair business, and (d) your consent where applicable.
AB33 does not sell your personal data to any third party. However, there are limited situations where data sharing is necessary:
All third parties with whom we share data are bound by strict confidentiality and data protection agreements. They are only permitted to process your data in accordance with AB33's instructions and for specified purposes.
Some of our technical service providers may store or process data outside Malaysia. In such cases, AB33 ensures a level of data protection equivalent to Malaysia's PDPA through appropriate data protection contracts.
Ab33 implements multiple layers of security to protect your personal data from unauthorised access, loss, or disclosure:
Although AB33 takes all reasonable steps to protect your data, no security system can be guaranteed to be 100% secure. You also play an important role by keeping your AB33 account password confidential.
AB33 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law:
Upon expiry of the retention period, your personal data will be securely deleted or anonymised so that it can no longer be linked to you personally.
AB33 uses cookies and similar technologies to enhance your experience on our platform. The following are the types of cookies we use:
You can manage or delete cookies through your web browser settings at any time. However, disabling certain cookies may affect the functionality of the AB33 platform. Click "Manage Cookie Preferences" in the cookie notice at the bottom of the page to control your cookies.
Under Malaysia's PDPA 2010, you have the following rights regarding the personal data we hold about you:
Request a copy of the personal data AB33 holds about you.
Requesting correction of inaccurate or incomplete personal data.
Request data deletion under certain circumstances where continued retention is no longer necessary.
Object to the processing of your data for direct marketing purposes at any time.
Receive your data in a machine-readable format for transfer to another provider.
Request restriction of the processing of your data under certain circumstances provided for under PDPA.
To exercise any of the above rights, please contact us by email at privacy@ab33.click or via Live Chat. We will respond within 30 days from the date your request is received. Certain rights may be subject to legal obligations that prevent us from fully complying.
AB33 is a platform intended exclusively for individuals aged 18 years of age and above only. We actively take the following measures to prevent underage access:
AB33 does not intentionally collect any personal data from individuals under the age of 18. Should we discover that a child's data has been inadvertently collected, we will take immediate steps to delete that information and close the associated account.
If you believe a minor may have registered on AB33, please contact us immediately at support@ab33.click.
The AB33 platform may from time to time contain links to third-party websites or services (for example, links to payment providers to complete transactions). It is important that you understand:
The presence of third-party links on the AB33 platform does not imply that we endorse or vouch for the content or privacy practices of those sites.
AB33 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological advancements. Here is how we handle such amendments:
We encourage you to review this page periodically to stay informed of the latest updates to AB33's Privacy Policy.
If you have any questions, concerns, or wish to exercise any of your data rights, please reach out to the AB33 privacy team through the following channels:
Our Malay-speaking team will respond within 3 business days for general enquiries, and within 30 days for formal data rights requests under PDPA 2010.
If you are dissatisfied with ab33's response to your privacy complaint, you have the right to lodge a complaint with Department of Personal Data Protection (JPDP) Malaysia, the regulatory authority for matters relating to PDPA.
This Privacy Policy should be read together with Terms & Conditions and Responsible Gaming Policy AB33, which forms part of your comprehensive protection framework as a member.
AB33 protects your data with 256-bit SSL encryption and is fully compliant with PDPA 2010. Register for a free account today and enjoy a safe, fair, and enjoyable betting experience.
By registering, you agree to our Terms & Conditions and Privacy Policy AB33. Age restriction of 18+ applies.